Support & Help
We’re here to help with orders, delivery, and your account.
Contact us
📧 Email: support@meatadomeatdelivery.in
🕘 Support hours: 9:00 AM – 9:00 PM (IST), all days
🏢 MEATADO MEAT PRIVATE LIMITED, Kozhikode, Kerala, India
Please include your registered phone number and, if relevant, your order ID so we can help you faster.
Frequently asked questions
How do I sign in?
Enter your mobile number in the app and tap “Send OTP”. We’ll send a one-time verification code by SMS — enter it to sign in. No password required.
How is delivery handled?
Your order is prepared fresh by the shop you selected and delivered chilled to the address you choose at checkout. You can track your order’s status in the app under Orders.
How do I pay?
The current version supports Cash on Delivery. Pay the total shown when your order arrives.
Can I cancel an order?
You can cancel from the order tracking screen while the order is still being processed. Once it is prepared or out for delivery, cancellation may not be possible because the products are perishable.
How do I update my address or profile?
Go to Profile → My Addresses to add or edit delivery addresses, or Edit Profile to update your name and email.
How do I delete my account?
See our Account Deletion page for the steps and what happens to your data.